THANK YOU TO ALL WHO COMPLETED LAST YEAR’S PATIENT SATISFACTION SURVEY
We take your concerns seriously.
THE TIME YOU HAD TO WAIT TO GET AN APPOINTMENT
We understand that appointment availability is a big frustration to our patients, and it is equally frustrating for us not having available appointments to offer you.
We are doing everything we can to try and recruit more GP’s however, this is often a very lengthy process and does not offer relief to the current appointment shortage.
SEEING A CLINICIAN OF YOUR CHOICE
Unfortunately, we cannot always guarantee you an appointment with your preferred GP, however we can assure you will be seen by a doctor for your medical issue in a timely manner.
GETTING AN APPOINTMENT FOR A TIME THAT SUITED YOU
We are finding that due to being so booked up for weeks at a time the appointments we do have available and do become available on short notice isn’t allowing us to offer patients various times for appointments. We are hoping if we obtain more doctors, we will have more availability for appointment times. We appreciate our patients being flexible during this time.